The EMAIL SURVIVAL GUIDE is for everyone who wants to take back control.  It shows you how to:

• reduce the volume of incoming mail
• understand what people really want when they email you
• get taken off pointless email circulation lists
• identify annoying email characteristics
• stop emailing in your personal time
• write more focused emails that get the job done
• understand how our personality affects the emails we send
• avoid getting angry and frustrated by email